Project Management 

Arthrex Inc. - Sr. IT Business Analyst – Engineering

 

  • Collaborates with the Product Development and Quality departments to manage the pipeline of Information Technology projects and enhancements

  • Translates business goals and objectives into strategic business capabilities.  

  • Develops roadmaps that defines business strategy; facilitates identification of key business strategy elements.

  • Analyzes business process requirements and develop functional/system specifications. 

  • Ensures appropriate regulations, such as 21 CFR Part 11, 820 and cGMP regulations, are addressed in software validations

  • Coordinates, assists and documents validation activities; preparation/approval of protocols and reports. 

  • Assists validation and testing activities of cross functional teams that include technical functions such as IT, SQA, Business Subject Matter Process Experts.

  • Articulates design considerations, trade-offs, benefits, and recommendations for technical solutions with scalability and supportability in mind.

  • Collaborates with internal and external technical resources performing analysis, design, configuration, development, testing, and deployment activities for Work Management and Product Requirements Documentation Technologies.

  • Provides technical guidance to application development teams, consult on integration and conversion issues and participate in mapping technology-independent application architecture to the chosen technology platform. 

  • Assesses the impact of system changes thru change management and change control systems; participates in the planning and implementation of change.

  • Provides training to colleagues and contractors on our approach to systems implementation, testing and validation SOP’s  

  • Conducts research on emerging technologies in support of objectives and recommend technologies that will increase cost effectiveness, flexibility, and innovation while focusing on the long-term architecture and strategy for solutions that enable operations

  • Defines, champions and governs business standards, tools, best practices, and development methodologies.

Arthrex Inc. - IT System Administrator/Business Analyst via Ranger Tech

  • Created governance and training documentation for Workfront and Jama systems.

  • Facilitated Workfront training sessions for the Engineering, Manufacturing, Quality Assurance and Marketing teams.

  • Assisted in the development and maintenance of effective Software-as-a-Service (SaaS) management processes, procedures and metrics for Slack, Jama, Lucidchart, Adobe Sign and Workfront. 

  • Documented system and business requirements for the Engineering, Manufacturing, Quality Assurance and Marketing teams.

  • Partnered with the Engineering team to plan, support, and coordinate (SaaS) deployments and updates.

  • Provided day to day system administrator support as it relates to the management of Workfront, Slack, and Jama, including but not limited to software licensing, user training and user end support for both domestic and international teams. 

 

The Walt Disney Company - Disney Vacation Club: Business Analyst 

 

  • Identified areas of opportunity and improved process within the Disney Vacation Club Sales line of business.

  • Created, managed and developed pre-project plans, gathered requirements, process modeled, process mapped, created business cases and project definitions for enhancements to the Disney Vacation Club Shipboard App and the Disney Vacation Club Mobile Engagement Strategy. 

  • Reviewed user stories, system requirements, business rules, and scenario documentation to verify they met business requirements for Salesforce enhancements and bug fixes using Version One with Disney IT. 

  • Provided triage and performed User Acceptance Testing (UAT) for Salesforce related releases 

 

 The Walt Disney Company - Disney Vacation Club: Systems Support

  • Created a process for managing system issues and User Acceptance Testing (UAT) for the Member Services Systems Support Team using Workfront.

  • Provided triage for all system challenges received by the entire Disney Vacation Club Member Services operation for the following applications: AS400, Axis, Passport, A la Carte, CastApp, Anchors Away, KANA, MAUI, Dreams, and Lilo. 

  • Created user stories, attended daily scrums, performed backlog grooming, defect management, and monitored risks for Disney Vacation Club Member Services using Version One.                                                                                                                        

               

 The Walt Disney Company - Disney Event Group – Creative Project Manager/Photographer 

  • Managed the Disney Fine Art Photography Studio and Disney Fine Art Photography Equipment Cage. 

  • Created and developed a tracking and reporting process for all of Disney Fine Art Photography Studio and Cage equipment.

  • Created, designed and built customized training for 80+ photographers for the implementation and rollout of Profoto D2 Lighting System in the Walt Disney World Wedding Pavilion, the rollout of the Virtual Background System and The Walt Disney Company Legacy Awards using the Adobe Creative Suite.                                                                                                                              

                                                                                                                                                

 The Walt Disney Company - ESPN – Business Analyst/Project Manager 

  • Led the ESPN Bottomline Team using scrum and agile methodologies including daily stand up, the creation of user stories, leading sprint planning and estimation, backlog grooming and reporting, defect management, and risk monitoring using Jira and Confluence.

  • Designed and built customized workflows and training materials for the implementation of Workfront Software for ESPN Creative Services and Technical Teams in addition to tracking new users and system administrator responsibilities. 


  • Managed the ESPN Mobile applications for The Walt Disney Company App Slate for the Walt Disney Company Executive Leadership Team.

  • Created, developed, maintained and launched the first cross departmental release report known as the “Technology Release Calendar,” collaborating with over 40 project managers and technical leads using Google Docs, Keynote and the Adobe Creative Suite. 


  • Expedited the creation and implementation of a new unified workflow for the Enterprise QA Technology Teams focusing on reporting, automation, resources, and process by working cross-functionally with key business partners to help establish strategic goals and objectives, and setting expectations on functional scope using Jira, Confluence, Visio and Google Docs.

  • Facilitated the refactoring of the requirements tool repository for the technology and product teams by eliciting requirements, process modeling, process mapping, and using scrum and agile methodologies. 


 

 BET/Viacom – Creative Project Manager/Photographer 

  • Developed and managed the implementation and distribution of The BET Youth Experience visual publications for The Bet Awards and Lead Photographer for the BET Youth Experience.

  • Lead “BET Rap It Up” social media, promotional and advertising campaign photographer.                                                                                                                      

Anschutz Entertainment Group – Creative Project Manager/Photographer 

  • Produced and managed Youth Program photography for Advertising and Marketing Materials.


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