Arthrex Inc. - IT Team Lead – Product Management & Engineering

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• Led the Application Lifecycle Management (ALM) Business Systems Analyst development team, dove strategic alignment of New Product Development and Engineering initiatives leveraging both agile and waterfall methodologies.

• Partnered with executive and senior leadership across North America and Europe to shape product roadmaps and ensured seamless integration of Engineering, Design, and Product Development priorities, while driving global collaboration with US-based and offshore resources to define business/technical requirements, features, user stories, and system specifications.

• Designed and implemented enterprise-wide Instructor-Led Training (ILT), E-Learning (Online Training), and Blended Learning programs using ADDIE, SAM, and Backward Design methodologies.

• Successfully led the global digital transformation initiative, replacing Excel with a modern application lifecycle management system for Engineering and New Product Development. Optimized business process, requirements traceability, version control, and change management, accelerating project delivery and decision-making. Enabled comprehensive reporting, improved collaboration, and facilitated requirement reuse, significantly reducing time to market for new products.

• Led the development and implementation of the Artificial Intelligence (AI) Community of Practice for the Enterprise Organization as part of the IT Strategic Initiatives Committee, utilizing ADKAR and Change Management best practices to drive adoption and organizational transformation.

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Arthrex Inc. - Sr. IT Business Analyst – Product Management & Engineering

 

• Assisted with talent acquisition activities to create the Application Lifecycle Management (ALM) Business Systems Analyst development team, including resume review, conducting candidate interviews, and candidate selection and transitioned into the role of team lead, driving strategy, growth, and execution for the newly formed team.

• Led the technical development of the enterprise Application Lifecycle Management (ALM) System for New Product Development and Engineering, leveraging agile methodologies to define business and technical requirements, develop functional/system specifications, and oversee configuration and deployment. Ensured compliance with FDA regulations (21 CFR Part 11, 820, cGMP) while directing system validation and configuration management to maintain regulatory and operational excellence.

• Led the data migration strategy to transition legacy files to a new enterprise system with a redefined data structure, aligning with evolving business processes and optimizing cross-team workflows. Conducted comprehensive impact and risk assessments, developing mitigation plans to ensure a seamless transition. Designed and led enterprise-wide training for impacted users, successfully executing the migration initiative with zero reported incidents.

• Led the organizational change strategy for the implementation of the enterprise ALM system, developing key artifacts including impact/readiness assessments, change management plans, communication strategies, executive presentations, and training programs to drive enterprise adoption.

• Managed the system roadmap, licensing, configuration, testing, and validation of the enterprise ALM System, while establishing system governance, change control, and the New Product Development Community of Practice.

• Developed comprehensive enterprise-wide training Instructor-Led Training (ILT), E-Learning (Online Training), and Blended Learning programs using ADDIE, SAM, and Backward Design methodologies for the requirements management and work management platforms.

• Led and coordinated cross-functional efforts with HR and Technology leadership as a part of the IT Strategic Initiatives Committee, to enhance IT talent acquisition strategies and retention initiatives for the global IT organization.

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Arthrex Inc. Via Ranger Tech

• Developed and implemented governance frameworks, developed comprehensive training programs for enterprise systems, established and managed robust Software-as-a-Service (SaaS) processes, provided system administration support, oversaw software licensing, across domestic and international teams optimizing operational efficiency, driving efficient team onboarding and maximizing user productivity.

 

 Independent Consulting  - (NDA Client) 

 

• Developed the IT Enterprise Technology Support Plan Template, documenting the organization's technology landscape, data models, and creating a Data Warehouse for 100+ global applications, while leading the elicitation and documentation of business and technical requirements for high-priority, confidential global change initiatives.

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The Walt Disney Company - Disney Vacation Club: Business Analyst 

 

• Led the process optimization initiative for Disney Vacation Club Sales by the creation and management of strategic project portfolios, roadmaps, business cases, and process improvements to drive alignment with business objectives. Led the documentation of user stories, system requirements, and the execution of User Acceptance Testing (UAT) for Salesforce enhancements and bug fixes, while driving innovation and enhancements to the Disney Vacation Club Shipboard App and Mobile Engagement Strategy.

 

 The Walt Disney Company - Disney Vacation Club: Systems Support

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• Led the development and implementation of a streamlined process for system issue management and User Acceptance Testing (UAT) within the Disney Vacation Club Member Services Systems Support Team, overseeing triage and resolution of challenges across AS400, Axis, My Disney Experience, Passport, A la Carte, CastApp, Anchors Away, KANA, MAUI, Dreams, and Lilo applications, while leading backlog grooming, defect management, and risk monitoring.

                                                                                                                    

 The Walt Disney Company - Disney Event Group – Creative Project Manager/Photographer 

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• Optimized equipment management for Disney Fine Art Photography organization by creating and implementing a comprehensive tracking and reporting system to enhance studio operations.  Led the technical implementation of the Profoto D2 Lighting System at the Walt Disney World Wedding Pavilion and the Virtual Background System. Developed and implemented customized training for Disney Fine Art Photography organization. 

                                                                                                                         

                                                                                                                                                

 The Walt Disney Company - ESPN – Business Analyst/Project Manager 

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• Led the ESPN Bottomline Software Development Team, driving agile execution through Scrum methodologies, including daily stand-ups, user story creation, sprint planning, estimation, backlog grooming, reporting, defect management, and risk monitoring for Live Production, Broadcast Automation, and Real Time Graphics systems. 

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• Designed, developed and implemented workflows and training programs for the deployment of the enterprise work management system within ESPN Creative Services and Technical Teams, while overseeing user adoption, tracking new users, and managing system administration.

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• Managed the ESPN Mobile applications for The Walt Disney Company App Slate for the Walt Disney Company Executive Leadership Team.

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• Designed, developed, and implemented the cross-departmental "Technology Release Calendar," collaborating with over 40 project managers and technical leads to consolidate and track application releases, including on-air, internal technologies, OTT platforms, and mobile applications, ensuring alignment and visibility across the ESPN Enterprise.

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• Designed, developed and implemented a unified workflow for enterprise Quality Assurance (QA), focusing on reporting/metrics, automation, resource management, and process optimization. Collaborated cross-functionally with Senor and Executive Leadership to establish strategic goals, set expectations for functional scope, and to create and drive alignment across all enterprise teams.

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• Led the implementation of the Application Lifecycle Management System for the Technology and Product Development enterprises, leading requirements gathering, documented workflows, and optimized business processes.


 

Paramount Global (Formally BET Media/Viacom) - Project Manager (Independent Consultant)

• Led the implementation and distribution of visual publications for The BET Youth Experience and The BET Awards. Served as Lead Photographer and Project Manager for photography initiatives for "BET Rap It Up" social media, promotional, and advertising campaigns for the  Social and Corporate Responsibility department.                                                                                                              

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Getty Images – Photographer/Producer

• Gathered requirements and conducted data and market analysis for photography events and special projects, including movie premieres, award shows, concerts, book signings, and celebrity appearances, while capturing, captioning, and uploading digital content for high-profile events.

 

Mountain Housing Opportunities - Marketing and Development Coordinator

• Conducted donor data analysis to identify trends to define opportunities for new donors, sponsors, and partnerships.

• Assisted the Marketing and Development manager to measure the success of the organization Key Performance Indicators and ensure alignment with the organization objectives and key results.

• Elicited and documented requirements for fundraising events.

• Coordinated staff and volunteers for the execution of the fundraising events.

• Documented donations received, conducted gap analysis, and reconciled any duplicates in the donor management system.

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                                                           Education​​

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• Savannah College of Art and Design, Master of Arts Degree

• Purdue University – Post Graduate Degree - Business Analysis

• Louisiana State University – Instructional and Learning Experience Design Program

• Duke University - Management Training Program

• Massachusetts Institute of Technology – MIT Sloan School of Management- Executive Leadership & Management Training

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                                                       Certifications

• Prosci® Certified Change Practitioner

• Duke University, Business Analysis Certificate

• Louisiana State University - Learning Experience Design Certificate

• Product Manager Certification (PMC)

• Certified Scrum Professional ScrumMaster, CSP-SM

• Certified Scrum Professional Product Owner, CSP-PO

• SAFe® 6.0 Product Owner/Product Manager, POPM

• SAFe® 6.0 Lean Portfolio Manager (LPM)

• SAFe® 6.0 Release Train Engineer (RTE)

• Certified Agile Leader, CAL 1&2

• Certified Facilitator, CAF

• Lean Six Sigma, Certified Six Sigma Green Belt, CSSGB

• ICAgile Certified Professional - Agile Team Facilitation, ICP-ATF

 

 

                                                  Specialized Training

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• Leadership in an Exponentially Changing World - MIT Sloan School of Management 

• PMI Wicked Problem-Solving Practitioner

• IBM Enterprise Design Thinking Practitioner

• IBM Enterprise Design Thinking Co-Creator

• IBM Enterprise Design Thinking - Team Essentials for AI

• Generative AI Overview for Project Managers - PMI Project Management Institute

• Data Landscape of GenAI for Project Managers – PMI Project Management Institute

• AI & Agility – Scrum Alliance

• QMS Training for Medical Devices: FDA QSR and ISO 13485:2016 - Oriel STAT A MATRIX

• ISO 14971 Medical Device Risk Management Training - Oriel STAT A MATRIX

• Risk Management for Medical Devices - ASQ American Society for Quality

• PLM 114 Basic Data for Manufacturing and Product Management - SAP